Shipping & delivery zones

All orders placed BEFORE 3pm (Monday Friday) get dispatched on the SAME DAY! 

* Except UK Bank Holidays.

 

Hello and welcome to shipping and delivery page! Here you can read some details about a nifty little lifecycle of your order’s journey from the time you place your order to your new treasures arriving at your doorstep. At first you choose the product you like. Then you put into your shopping cart and pass the checkout process in a few clicks. Our store offers several payment and delivery methods, so you have an opportunity to choose which one is the most convenient for you.

Delivery methods

    Zone 1

Standard Royal Mail 48 delivery: 
(sent using an untracked service, delivered within 2-3 working days)

  • Items up to 100g – RM Large Letter 48 – 0.88p
  • Items up to 250g – RM Large Letter 48 – £1.24
  • Items over 250g – 1000g – RM Parcel 48 – £2.82
Standard Royal Mail 24 delivery: 

(sent using an untracked service, delivered within 1-2 working days)

  • Items up to 100g – RM Large Letter 24 – £1.15
  • Items up to 250g – RM Large Letter 24 – £1.59
  • Items up to 1000g – RM Parcel 24 – £3.53
Tracked Royal Mail 48 delivery:

(sent using an tracked service, delivered within 2-3 working days)

  • Items up to 1500g – RM Track 48 – £3.48
Tracked Royal Mail 24 delivery:

(sent using an tracked service, delivered within 1-2 working days)

  • Items up to 1500g – RM Track 24 – £5.05
Other Courier 48 delivery:
(sent using an tracked service, delivered within 2-3 working days)
 
  • Items up to 3kg – £4.20
  • Items up to 8kg – £6.05
  • Items up to 15g – £7.25
  • Items up to 29kg – £9.99
Other Courier 24 delivery:
(sent using an tracked service, delivered within 1-2 working days)
 
  • Items up to 3kg – £5.20
  • Items up to 8kg – £7.05
  • Items up to 15g – £8.25
  • Items up to 29kg – £10.99
 
  • Next Day Delivery Service available for all orders placed before 3:00 p.m. Monday to Thursday (Exlcudes Bank holidays).
  • Orders placed on Friday before 3:00 p.m. will by delivered on Monday. If it happens somehow, we will refund the difference between standard and next working day delivery.

     

     Zone 2

     

    Standard delivery:

    • Under £49.95, Royal Mail delivery only £1.95 (sent using an untracked service, delivered within 2-3 working days)
    • Under £49.95, DPD delivery only £2.95 (delivered within 2 working days)
    • Orders over £150 get FREE DELIVERY
     

     Zone 3

    Standard delivery:

     

    Belgium, Germany , Netherlands , Luxembourg , Austria 

    • Under £49.95, Royal Mail delivery only £1.95 (sent using an untracked service, delivered within 2-3 working days)
    • Under £49.95, DPD delivery only £2.95 (delivered within 2 working days)
    • Orders over £150 get FREE DELIVERY
     

RETURNS POLICY

You the customer must contact us at vie email within 5 working days if your parcel has not been received within the allocated shipping time for your destination. If you do not and the parcel is returned to us you will be required to pay for a second shipping charge at full cost. If for any reason at all you simply change your mind and wish to have you order refunded you will be charged a £2 refund transaction fee plus the cost of shipping if we have already sent it out you. Should you wish to make a claim relating to your product i.e. damaged in transport, incorrect goods sent etc. This must be done within 24 hours of receiving your goods by email. After confirming any claim we shall promptly re-supply the goods or credit your account in full. Any cost for the re-shipping of product shall be the responsibility of BodynutritionUK no additional charges shall be the responsibility of our customers.

PRODUCT RETURNS

Non-defective products can be returned within 14 Days of invoice, in new condition with all original packing material and invoice/receipts for a refund minus the original shipping cost we paid to ship the product to you. The shipping charge will not be applicable in the event an incorrect item was shipped. All items purchased from BodynutritonUK are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT EXCHANGE

We will gladly exchange our products, providing they return to our store within 14 Days of invoice and are in the same condition which they left. The costs for the shipping to return the parcel to BodynutritionUK, will be covered by the customer and the costs for the replacement to be sent out would also need to be covered by the customer.

INTERNATIONAL SHIPPING

The customer pays all shipping, insurance and customs fees, and assumes responsibility for any lost shipments to countries that don’t allow us to insure shipments within their borders.

DELIVERY TIME

PJ COSMO LTD. trading us BodynutritionUK does not take any responsibility for any other loss an order undelivered on time may cause.

PAYMENT METHODS

Visa and MasterCard using Stripe or Paypal

Payment is the final step of the purchasing process. It should never be an obstacle. Our store pays special attention to this point as making payment in a secured environment is a primary concern of individuals.

With e-commerce growth, and more recently the m-commerce evolution, it is essential to choose a payment solution optimized to Smartphone’s and tablets. It is equally important to choose the solution which offers a specific selection of credit cards that are most popular in the merchants target markets. We take Visa and MasterCard as they are widely used by cyber customers.

  • Zone 1 –

    Next working day

    COUNTRIES INCLUDED:

    UK Mainland:

    • England
    • Wales
    • Parts of Scotland, excluding Highlands and Islands.
  • Zone 2 –
    2-3 working days
     COUNTRIES INCLUDED:
    • Northern Ireland
    • The Highlands
    • Islands of Scotland
    • Isle of Man
    • Isles of Scilly
    • Guernsey (postcode GY)
    • Jersey (postcode JE)
  • Zone 3 –
    2-4 working days
COUNTRIES INCLUDED:
  • Republic of Ireland(Eire)
  • Germany
  • Netherlands
  • France
  • Denmark
  • Belgium
  • Luxembourg
  • Austria
  • Hungary
  • Lithuania
  • Italy
  • Spain
  • Portugal
  • Corsica
  • Slovakia
  • Sweden
  • Latvia 
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